M : sorry to have kept you waiting ,Madam , I've located your luggage, it was left behind in Paris and won't arrive until later this evening W : oh ,I can't believe this ,have it been to delivered to my hotel then ,I guess Q :what happened to the woman's luggage
出自-2011年6月聽力原文
Now it seems that a hand gun was found in your luggage
出自-2011年6月聽力原文
They have had hundreds of hours of airport training, so they are used to having luggage and people crowding around them.